Why buy from us?
We are the only official Dickies Outlet Store in NZ! We pride ourselves on offering top quality products, service and great prices! You can also be assured that the products you are buying are the real thing.
How much is shipping?
Shipping is Free on orders with a total over $150. For other orders shipping has a flat fee of $5.00 excluding deliveries to rural addresses, which cost $9.00.
We are not able to deliver to PO Boxes.
Do you have a physical shop?
Yes we do. We have a store located at 33 Walmsley Rd, Otahuhu.
What hours is your store open?
9am - 5pm, 7 days
Are you a New Zealand business?
Yes we are a New Zealand business!
Do you charge in NZ Dollars?
Yes we do, all our prices are in NZD.
Can I pick up?
Yes you are most welcome to pick up your order from our store, however if you would like to do this it is always highly recommended just to go straight to the store so you can try before you buy.
Do you do exchanges?
Yes we do exchanges on items that are purchased and are not the right size. Exchanges must be completed within 10 days of purchase. Items must be in “as new” condition with all tags and labels and not have been worn. The buyer pays shipping costs both ways on returned goods. If you require an exchange on an item please email us with the details.
If you wish to exchange an item please do the following:
- Email us and let us know you would like to exchange the item so that we know to expect it back.
- Please send the item back to us and include with your return either $5.00 cash or a prepaid courier bag. (This is for the return courier).
The SALE Centre
33 Walmsley Rd, Otahuhu, Auckland.
What if an item is faulty?
If we send you an item and you believe it is faulty, please email us with the details and we will sort this out for you. If the item is faulty we will happily replace it.
Do you give refunds?
Sorry we do not offer refunds, unless the product is faulty. In which case we will always choose to replace the product and a refund will only be given if we are unable to replace the product.
How do you accept payment?
We accept Visa & Master Card & Online Bank Payments. If you wish to pay by online banking, please select this option in the check out, you will then be given our Bank Details on screen when the order is placed. Any orders that have selected online payment must be paid into our account within 24hrs, or the order will be cancelled.
Is your Dickies gear real?
YES! We are the only official outlet store for Dickies in NZ! You can feel safe knowing that all of our gear is 100% genuine.
Do you do bulk orders?
Yes we are able to do bulk orders. If you would like to place a bulk order please email us with your requirements.
Can you supply uniforms for companies or groups?
Yes. We supply a large number of companies with uniforms for their staff. If you would like to discuss your staff or group requirements please email us.
What name will appear on my bank statement?
The name that will appear on your statement will be The Sale Centre.
Got any other questions?
Send us an email and we will be happy to help.